Privacy Policy

This Privacy Policy explains how RuralMala collects, uses, and protects personal information when you visit our website, place an order, or contact us.

RuralMala is operated by 温江区越中商贸中心 (Wenjiang District Yuezhong Trading Center), based in Chengdu, Sichuan, China.

Information We Collect

We may collect information that you provide when using our website or placing an order, including your name, email address, phone number, shipping and billing address, order details, and customer service communications.

Payment information is processed securely by our payment service providers. We do not directly store your full credit or debit card details.

How We Use Your Information

We use personal information as necessary to:

• Process and fulfill orders
• Arrange shipping and delivery
• Provide order and shipping updates
• Respond to customer service requests
• Prevent fraud and maintain the security of our website
• Improve our products, services, and shopping experience
• Send marketing communications where permitted; you may unsubscribe from marketing emails at any time

Sharing of Information

We may share information with service providers that help us operate our online store, process payments, fulfill and deliver orders, provide customer support, analyze website performance, or comply with applicable legal requirements.

We do not sell or rent your personal information to third parties for their own commercial purposes.

Data Protection

We take reasonable administrative and technical measures to protect personal information. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Your Choices and Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including requesting access to, correction of, or deletion of certain personal information.

To make a privacy-related request, please contact us using the contact information provided on our Contact Us page.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. The latest version will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us through our Contact Us page.